Slate: An Inside Look at Comcast’s Efforts to Make You Hate It Less

Or, can a zebra change its stripes? An interesting read on what Combat is doing to try and improve their image and customer service…and why that might not be enough.

Slate: An Inside Look at Comcast’s Efforts to Make You Hate It Less. http://google.com/newsstand/s/CBIwi_X6xCU

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